Terms and Conditions
Thank you for supporting our limited-run presale! Before placing your order, please take a moment to review the following terms. By completing your purchase, you agree to the conditions outlined below.
Presale Overview
This product is part of a presale campaign, which means it is not in stock and will not ship immediately. Your purchase secures your gear from our upcoming production run.
Estimated Shipping Window:
Orders placed during this presale will ship approximately 45 days from the date of purchase.
We will keep you updated via email as production progresses.
Order Fulfillment
- You will receive a confirmation email after purchase.
- Once your order ships, you’ll receive a shipping confirmation with tracking details.
- All orders are shipped from our location in Austin,Texas.
Refund & Cancellation Policy
- We understand plans change, and we want to make this presale stress-free.
- You may cancel your order for a full refund at any time before your item ships.
- If your gear arrives and there’s an issue (wrong size, defect, etc.), just reach out—we’ll make it right with a replacement, exchange, or refund.
- Refunds will be returned to your original form of payment.
- To request a cancellation or refund, email us at bonecollectorbjj@gmail.com with your order number.
Important Notes
Estimated delivery windows are subject to minor changes due to manufacturing or shipping delays.
If a delay occurs, we’ll notify all customers promptly via email.
By purchasing during this presale, you acknowledge and accept the production timeline.